Rhinogram President + CPO Kathy Ford, as featured in HITECH Answers.
“Patients are ready for the next step in the evolution of healthcare. They want to be engaged in their care and expect providers to deliver the information they need in a convenient method, which often includes their mobile devices. That’s why I believe 2019 will be a year in which great strides will be taken by many providers to enhance the patient experience by implementing a streamlined telehealth communications platform. In fact, a recent MGMA Stat poll revealed how 70% of providers are planning to adopt technology in 2019 in an effort to make their practice more efficient. This includes telehealth technologies, through which providers can directly engage with their patients via text-based clinical conversations, including images and document sharing in real time.
Care providers must be ready to meet their patients’ demands for convenience, not just in 2019, but in the years to come. And a comprehensive communications strategy that embraces telehealth messaging gives the patient the desired information quickly without sacrificing quality of care. The communications future between providers and patients is here!”