News

RhinoVideo Helps Complete the Virtual Patient Engagement Journey within a Single Platform

Rhinogram, a leader in cloud-based, HIPAA-compliant telehealth solutions introduces the availability of live video capabilities with the launch of RhinoVideo. This new feature enables providers using the Rhinogram platform to deliver virtual visits without patients having to download an app or log into a portal.  Virtual care and remote patient…

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Coronavirus Safety and Readiness Tips to Keep Your Patients and Your Practice Safe

On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization declared the outbreak a “public health emergency of international concern” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid…

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What Healthcare Can Learn from Starbucks

Starbucks is known for amazing customer service. Healthcare, not so much. Let’s start with a big, scary number: 96% of patient complaints online focus on customer service, not quality of care.…

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Five Questions for a Certified HIPAA Professional

Elizabeth is a certified HIPAA professional at Rhinogram. Elizabeth Anderson spends her time at Rhinogram helping healthcare professionals achieve compliance. This week we asked her about the patterns she sees…

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