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Patient Engagement?

What is

AT RHINOGRAM, WE WANT TO ENGAGE THE PATIENT AT EVERY SINGLE STEP OF THEIR JOURNEY.

Here's how.

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Help Patients Find a Provider

FOUR OUT OF FIVE (80%) OF PATIENTS LOOK FOR A NEW DOCTOR ONLINE

Here’s how we can help:

  1. Use our website widget form to automatically route new (and existing) patients all into one patient engagement platform.
     

  2. Utilize our HIPAA-compliant texting feature to allow new patients to text in to your existing office phone line to start new treatment.
     

  3. A seamless integration with Facebook Messenger allows patients to compliantly message into your Facebook business page to schedule their first appointment.

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Digitize Mobile Intake Forms

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FOR EVERY HOUR PROVIDERS SEE PATIENTS, THEY SPEND TWO ON PAPERWORK

Here’s how we can help:

  1. Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities.
     

  2. Decrease intake time by up to 90% by digitizing forms.
     

  3. Reduce data entry errors by facilitating direct entry by the patient.

See how Dr. Thomas reduced intake time by 90%.

Scheduling Made Easy

52% OF PRACTICES SPEND AT LEAST 10 HOURS A WEEK SCHEDULING AND CONFIRMING APPOINTMENTS

Here’s how we can help:

  1. Connect with patients through the form of communication they will respond to the most--without the need to log into an app or portal.
     

  2. Text ten patients to schedule them in same time it take you to call one.
     

  3. Eliminate phone tag and leaving voicemails. 99% of people will open a text, while only 20% will listen to a voicemail.

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Create a Virtual Waiting Room

WAIT TIMES NEGATIVELY IMPACT PATIENT SATISFACTION AND PRACTICE REFERRALS 

Here’s how we can help:

  1. Message your appointment list for the day instructing patients to text your office when they arrive.
     

  2. Allow patients to remain in their vehicle until the provider is ready to see them.
     

  3. Increase the size of your waiting room virtually to accommodate safety protocols and in-office patient flow.

Offer Virtual or In-Person Visits 

88% OF AMERICANS WANT TO CONTINUE USING TELEHEALTH AFTER COVID-19 HAS PASSED

Here’s how we can help:

  1. Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.
     

  2. No wi-fi is needed with our software, even for video visits.
     

  3. Save time & money on staffing and PPE by creating a hybridized care plan and making some routine office visits virtual instead of in-person.

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Engage with Patients Through
Virtual Follow-Up Care

STUDIES SHOW THAT ADEQUATE POST-OP EDUCATION IMPROVES PATIENT SATISFACTION AND OUTCOMES

Here’s how we can help:

  1. Ensure patients stay on track with post-op care by sending instructions to their phone.
     

  2. Utilize patient engagement solutions that ease stress and empower patients to take charge of their care.
     

  3. Manage patient treatment plans, referrals, and prescription requests.

Creating Patient Loyalty
Through Convenience

80% OF PATIENTS SEEK NEW PROVIDERS FOR LACK OF "CONVENIENCE FACTORS" ALONE

Here’s how we can help:

  1. Differentiate your practice by allowing patients to message you at their own convenience.
     

  2. Retain current patients and drive referrals through happy patients and happy staff.
     

  3. Remove administrative burden from your staff, allowing them to get back to why they got into healthcare--their patients. Trust us, your patients will notice!

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See how Dr. Howze set herself a part from the rest.

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SEE WHAT OUR CUSTOMERS ARE SAYING

Rhinogram has been a force multiplier in providing quality and timely care for our patients.

Dr. Lori Phipps  |  Pediatrician
Mainstreet Pediatrics

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Ready to get started?