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Engineering is aware of an issue and working on it right now. 

Thank you for your patience. Please review the status below.

08.09.2022 : Resolved

One of our provisioning partners have identified an incident impacting MMS messages. Their teams continue to work to resolve any delays at this time. Messages are queued and will deliver as the queue empties.

SMS messages are sending as expected (messages under 160 characters, with no links, attachments, or emojis).

We will post updates as we receive them. We apologize for the inconvenience.

05.04.2022 : Resolved

Engineering is aware of an issue around outbound texting capabilities. Relevant teams are currently engaged on the issue and we will advise once we have further updates.

As always, if you have any questions please reach out to our success team below: 

03.09.2022 : Resolved

Engineering is aware of an issue of texting capabilities being down. We've been informed that API long code SMS & MMS, as well as TF MMS, are currently experiencing an outbound outage. Relevant teams are currently engaged on the issue and we will advise once we have further updates.

As always, if you have any questions please reach out to our success team below: 

12.21.2021 : Resolved

Engineering is aware of an issue with our login and working on it right now. If you are experiencing issues logging into your Rhinogram account, please use this url instead: 

https://app.rhinogram.com/login?legacy=true
 

If you are still having trouble:
 

  • You may need to clear your cache if you were previously logged in, and then follow the new URL above.
     

  • Try opening up an incognito window, and then follow the new URL above.
     

As always, if you have any questions please reach out to our success team below: 

9.28.2021 : Resolved

Engineering is aware of an issue with our login and working on it right now. If you are experiencing issues logging into your Rhinogram account, please use this url instead: 

https://app.rhinogram.com/login?legacy=true
 

If you are still having trouble:
 

  • You may need to clear your cache if you were previously logged in, and then follow the new URL above.
     

  • Try opening up an incognito window, and then follow the new URL above.
     

As always, if you have any questions please reach out to our success team below: